Comcast Mail

Teegate

Administrator
Site Administrator
Sep 17, 2002
26,502
9,460

Exciting changes are coming for Comcast.net email accounts​

Over the next several months, we’ll be moving Comcast.net email accounts from the Xfinity Email platform to the Yahoo Mail platform to provide users with a better experience.​
With AI-driven inbox management, advanced security, an effortless calendar, and a top-rated mobile app, Yahoo Mail is a premium email solution designed to keep you organized and connected. And the best part is you’ll keep your current Comcast.netemail address, messages, folders, and contacts when you make the move.​
Below is a list of email account(s) that will be impacted:​
What happens next
In about 30 days, you’ll receive another email that will prompt you to sign into xfinityconnect.email.comcast.net to accept Yahoo’s terms of service and complete your move to the Yahoo Mail platform. You’ll have 120 days to accept the terms. Your email address will not change – you’ll keep your current email address on the Yahoo Mail platform.​
Learn more about how to prepare for a smooth move.​
If you don’t want to keep your email address and move your email account to Yahoo Mail, you can export your data and close your email account. Visit https://export.xfinity.com to get started.​
We understand how important email is, and we’re here to help make this an easy transition for you. We'll email you again when it's time to sign the terms of service and move to Yahoo.​
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Comcast will occasionally send you service-related emails to keep you informed of service and billing updates, new benefits and features, and other changes to your account.​
Please do not reply to this email, it is not monitored. If you'd like to contact us, please visit our website here.​
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Comcast Cable, One Comcast Center
1701 JFK Boulevard, Philadelphia, PA 19103
Attn: Email Communications​
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Boyd

Administrator
Staff member
Site Administrator
Jul 31, 2004
10,333
3,335
Ben's Branch, Stephen Creek
Yahoo mail is going to be a "better experience"?... :D

For some reason, my accountant still uses AOL mail, all her messages say something like "sent with the AOL app". I have been teasing her about that for years and she just laughs. But she often has problems opening attachments that I send and this year I tried using a variety of different formats and she couldn't open any. Then I realized it was because she was using that stupid AOL mail app. I told her how to open the attachments directly, outside of their app and then everything was fine.
 
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Teegate

Administrator
Site Administrator
Sep 17, 2002
26,502
9,460
You can be certain that after a few years when all is working well they will inform everyone that you have to switch to yahoo.com. Then we will have to contact everyone that our email address is changing. First they got rid of the webpages, now the mail.
 
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Boyd

Administrator
Staff member
Site Administrator
Jul 31, 2004
10,333
3,335
Ben's Branch, Stephen Creek
when all is working well they will inform everyone that you have to switch to yahoo.com.

Verizon shut down their e-mail quite some time ago, I had another address and didn't use Verizon much but it was my "Apple ID" address so I had to switch that to gmail. Changing Apple ID's is always a pain since it affects so many things across all Apple devices. I had forgotten until I looked it up just now, but they were actually sending people to AOL although Yahoo was apparently involved too. No thanks.... :D
 

RJG

Explorer
Nov 19, 2023
139
205
Sea Isle City, NJ
Oh no, my 87 year old mother uses Xfinity email. Here’s the transcript of an upcoming phone call I’ll have with her.

Phone rings…

“Hello.”

“It’s mom. I can’t get my email to work.”

“What’s your password?”

“I don’t know.”

“What’s your email address?”

“I don’t know.”

“Well, mom, how can I help you if you don’t know your email address or your password?”

“I’m old and I need help and now you won’t help me.”

“Okay, I’ll be over your house as soon as I finish downing a bottle of whisky.”

End phone call
 

enormiss

Explorer
Aug 18, 2015
648
436
Atco NJ
Thats funny! I've been dying to change my mom's internet service provider for years but been afraid of that exact thing. Her address is @att but it uses yahoo. Anyone think I could move her off att but email could still be used since it's yahoo???
 
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Teegate

Administrator
Site Administrator
Sep 17, 2002
26,502
9,460
Good question. If att is not in the email business are they going to care if anyone has an att email address? They have nothing to do with it. Or, if you drop att are they going to notify yahoo?
 

Teegate

Administrator
Site Administrator
Sep 17, 2002
26,502
9,460
I think eventually yahoo is going to tell all att and Comcast customers to switch to a yahoo email address. We shall see.
 

enormiss

Explorer
Aug 18, 2015
648
436
Atco NJ
That's what would kill me, if I had to change her email everywhere. It'll be just like RJG said. But the way the Comcast notice sounds makes me wonder. They haven't changed hers, it's been like that forever, so I imagine Comcast would be the same.
 
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