Comcast Mail

Teegate

Administrator
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Sep 17, 2002
26,517
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Exciting changes are coming for Comcast.net email accounts​

Over the next several months, we’ll be moving Comcast.net email accounts from the Xfinity Email platform to the Yahoo Mail platform to provide users with a better experience.​
With AI-driven inbox management, advanced security, an effortless calendar, and a top-rated mobile app, Yahoo Mail is a premium email solution designed to keep you organized and connected. And the best part is you’ll keep your current Comcast.netemail address, messages, folders, and contacts when you make the move.​
Below is a list of email account(s) that will be impacted:​
What happens next
In about 30 days, you’ll receive another email that will prompt you to sign into xfinityconnect.email.comcast.net to accept Yahoo’s terms of service and complete your move to the Yahoo Mail platform. You’ll have 120 days to accept the terms. Your email address will not change – you’ll keep your current email address on the Yahoo Mail platform.​
Learn more about how to prepare for a smooth move.​
If you don’t want to keep your email address and move your email account to Yahoo Mail, you can export your data and close your email account. Visit https://export.xfinity.com to get started.​
We understand how important email is, and we’re here to help make this an easy transition for you. We'll email you again when it's time to sign the terms of service and move to Yahoo.​
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THIS IS A SERVICE RELATED EMAIL
Comcast will occasionally send you service-related emails to keep you informed of service and billing updates, new benefits and features, and other changes to your account.​
Please do not reply to this email, it is not monitored. If you'd like to contact us, please visit our website here.​
© 2025 Comcast. All rights reserved.
All trademarks are the property of their respective owners.

Comcast Cable, One Comcast Center
1701 JFK Boulevard, Philadelphia, PA 19103
Attn: Email Communications​
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Boyd

Administrator
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Jul 31, 2004
10,355
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Ben's Branch, Stephen Creek
Yahoo mail is going to be a "better experience"?... :D

For some reason, my accountant still uses AOL mail, all her messages say something like "sent with the AOL app". I have been teasing her about that for years and she just laughs. But she often has problems opening attachments that I send and this year I tried using a variety of different formats and she couldn't open any. Then I realized it was because she was using that stupid AOL mail app. I told her how to open the attachments directly, outside of their app and then everything was fine.
 
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Teegate

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Sep 17, 2002
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You can be certain that after a few years when all is working well they will inform everyone that you have to switch to yahoo.com. Then we will have to contact everyone that our email address is changing. First they got rid of the webpages, now the mail.
 
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Boyd

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Jul 31, 2004
10,355
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Ben's Branch, Stephen Creek
when all is working well they will inform everyone that you have to switch to yahoo.com.

Verizon shut down their e-mail quite some time ago, I had another address and didn't use Verizon much but it was my "Apple ID" address so I had to switch that to gmail. Changing Apple ID's is always a pain since it affects so many things across all Apple devices. I had forgotten until I looked it up just now, but they were actually sending people to AOL although Yahoo was apparently involved too. No thanks.... :D
 

RJG

Explorer
Nov 19, 2023
154
225
Sea Isle City, NJ
Oh no, my 87 year old mother uses Xfinity email. Here’s the transcript of an upcoming phone call I’ll have with her.

Phone rings…

“Hello.”

“It’s mom. I can’t get my email to work.”

“What’s your password?”

“I don’t know.”

“What’s your email address?”

“I don’t know.”

“Well, mom, how can I help you if you don’t know your email address or your password?”

“I’m old and I need help and now you won’t help me.”

“Okay, I’ll be over your house as soon as I finish downing a bottle of whisky.”

End phone call
 

enormiss

Explorer
Aug 18, 2015
652
442
Atco NJ
Thats funny! I've been dying to change my mom's internet service provider for years but been afraid of that exact thing. Her address is @att but it uses yahoo. Anyone think I could move her off att but email could still be used since it's yahoo???
 
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Teegate

Administrator
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Sep 17, 2002
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Good question. If att is not in the email business are they going to care if anyone has an att email address? They have nothing to do with it. Or, if you drop att are they going to notify yahoo?
 

Teegate

Administrator
Site Administrator
Sep 17, 2002
26,517
9,476
I think eventually yahoo is going to tell all att and Comcast customers to switch to a yahoo email address. We shall see.
 

enormiss

Explorer
Aug 18, 2015
652
442
Atco NJ
That's what would kill me, if I had to change her email everywhere. It'll be just like RJG said. But the way the Comcast notice sounds makes me wonder. They haven't changed hers, it's been like that forever, so I imagine Comcast would be the same.
 
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RJG

Explorer
Nov 19, 2023
154
225
Sea Isle City, NJ
I bought my mom an iPad Pro four years ago and it’s the best money I have ever spent. It’s a lot cheaper than having to pay a psychiatrist to listen to me tell him how I’m losing my mind spending 3-4 hours every week removing viruses from my mother’s windows computer from all the “free software” she downloads off the internet.
 
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Teegate

Administrator
Site Administrator
Sep 17, 2002
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I bought my mom an iPad Pro four years ago and it’s the best money I have ever spent. It’s a lot cheaper than having to pay a psychiatrist to listen to me tell him how I’m losing my mind spending 3-4 hours every week removing viruses from my mother’s windows computer from all the “free software” she downloads off the internet.
You still should have a virus program in it as Jessica is always saying our virus program is often not letting her get to some sites with her iPad.
 
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RJG

Explorer
Nov 19, 2023
154
225
Sea Isle City, NJ
Rather than start a new thread, I’ll ask my question here.

Does anybody else use Comcast (Xfinity) for their internet, land line and cable TV? If so, I’m curious what you pay each month. My bill had risen to $319 a month in February of this year, so I called and complained. Told them I was old. :) I got rid of the cable box for a TV in a guest bedroom and axed something else, which brought me down to $279 a month. Buy every other month they raise the monthly charge. I just paid my August bill. It was $294.67.
 

Teegate

Administrator
Site Administrator
Sep 17, 2002
26,517
9,476
My bill is $113 just for the internet and my daughters pay for Hulu which is about $110 a month. So without the boxes, the phone and the Comcast TV, our bill is $223. Jessica also buys Netflix which is $15 a month making it $238.
With Comcast I doubt you will get a cheeper price unless you stream as we do and drop the phone. If you can do with a cellphone and Hulu or some other service that has the programming you want you can save.
 
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Boyd

Administrator
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Jul 31, 2004
10,355
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Ben's Branch, Stephen Creek
My bill is $113 just for the internet

That seems high. No comcast here, Verizon FIOS is all I can get but I pay $96 a month including all the taxes and stuff for 500/500 mbit internet. For $20 more I could get gigabit - they gave me an unsolicited free trial and I couldn't tell any difference though. My plan includes telephone but I've never used it. My cell phone is AT&T but Verizon sends me endless spam telling me how much money I could save by switching and bundling.

I pay $57/month for streaming with Sling and that is really all the TV I want or need. :)

FWIW, here's a related thread about xfinity from last year.
 
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bobpbx

Piney
Staff member
Oct 25, 2002
15,160
5,572
Pines; Bamber area
Rather than start a new thread, I’ll ask my question here.

Does anybody else use Comcast (Xfinity) for their internet, land line and cable TV? If so, I’m curious what you pay each month. My bill had risen to $319 a month in February of this year, so I called and complained. Told them I was old. :) I got rid of the cable box for a TV in a guest bedroom and axed something else, which brought me down to $279 a month. Buy every other month they raise the monthly charge. I just paid my August bill. It was $294.67.
I hope I'm not to off your topic. I have comcast internet and cable, but vonage for the land line ($16 a month for vonage; I told them I'm going to drop it when it became $27, they said, okay, you can have it for $16).

So, 2 months ago, I was paying $202 for internet and cable. I told them I was thinking of going off the grid. They reduced it to something like 191. But then they said "look, if you allow us to take from your bank acc automatically, well drop you to $179. So I took it.

Bottom line, you are paying too much.
 
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Teegate

Administrator
Site Administrator
Sep 17, 2002
26,517
9,476
Rather than start a new thread, I’ll ask my question here.

Does anybody else use Comcast (Xfinity) for their internet, land line and cable TV? If so, I’m curious what you pay each month. My bill had risen to $319 a month in February of this year, so I called and complained. Told them I was old. :) I got rid of the cable box for a TV in a guest bedroom and axed something else, which brought me down to $279 a month. Buy every other month they raise the monthly charge. I just paid my August bill. It was $294.67.
My brother is $296
 
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bicycle tim

Scout
Jun 9, 2018
75
75
tabernacle, nj
Comcast for internet and landline = $117/month including taxes & fees. YouTube TV = $83/month. I’m thinking of switching to Verizon or T-Mobile 5G for internet ($50/month) and am wondering if anyone has already tried
 
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