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  1. Boyd

    Terrain viewer issue with Ease of Access settings

    Thanks for checking and posting! Yes, everything looks correct in your screenshots. What is your operating system, browser and internet provider?
  2. Boyd

    Terrain viewer issue with Ease of Access settings

    Just shooting in the dark... what are your display settings? Are you using the "recommended" settings for everything here or did you customize something? Did you change anything under advanced or graphics settings (at the bottom of this screenshot)? My screen is 2560 x 1440, but I think yours is...
  3. Boyd

    Terrain viewer issue with Ease of Access settings

    Check to see if Norton has any settings that would affect Edge and Chrome (I'm sure they do). Try temporarily disabling them, or just turn Norton off completely for long enough to do a test with some of the links posted here. My current thinking is that (for unknown reasons) your browser is...
  4. Boyd

    Terrain viewer issue with Ease of Access settings

    Seems like you have plenty of free memory. Here's another idea. What kind of anti-virus software do you have? Maybe it has some feature that is preventing you from downloading the full amount of data? I have Trend Micro and they have special features for Edge and Chrome that I am *not* using...
  5. Boyd

    Terrain viewer issue with Ease of Access settings

    Thanks. That looks fine too. We need a few others to also try this, so I can determine if it only affects Bob or if it's a bigger problem. Also, who is your internet provider?
  6. Boyd

    Terrain viewer issue with Ease of Access settings

    Even more confused now :confused: That link was for the 6 mile scale but something is causing you to only download part of it. This is the approximate area of your screenshot overlaid on mine. Makes no sense to me, it seems to be a random size, not something like half the size. And it's not just...
  7. Boyd

    Terrain viewer issue with Ease of Access settings

    I'm stumped by this. Only explanation I can think of is that Comcast is somehow trying to speed up your internet connection by caching and even compressing or re-sizing images. It appears that you are only getting the area marked with the white outline in the mountainous terrain. And you are...
  8. Boyd

    Terrain viewer issue with Ease of Access settings

    Thanks. Nothing wrong with that link, it looks just like the screenshots that Joe and I posted. Weird. Hoping that a few other people will also try these link(s) and post what they get.
  9. Boyd

    Terrain viewer issue with Ease of Access settings

    Curiouser and curiouser, that just isn't the same link somehow. Joe's screenshot looks just like mine however. Can you copy a link to that image and paste it into a post? I would like to see if it is getting changed somehow. Who is your ISP? Comcast? I wonder if they have some kind of feature...
  10. Boyd

    Terrain viewer issue with Ease of Access settings

    Just tried the link in both Edge and Chrome on Windows 10. Looks like that for me too. Let's see if anyone else can reproduce the issues that Bob is having.
  11. Boyd

    Terrain viewer issue with Ease of Access settings

    Yep, that looks good too. Thanks. Even more puzzled by Bob's screenshots now. :ninja:
  12. Boyd

    Terrain viewer issue with Ease of Access settings

    Thanks for the quick response. That looks just like what I am seeing - no spikes! What operating system (Windows/Mac) and browser are you using?
  13. Boyd

    Terrain viewer issue with Ease of Access settings

    Bob: Looking closer, that doesn't even appear to be the same link. I can't make my link look anything like that screenshot.
  14. Boyd

    Terrain viewer issue with Ease of Access settings

    Something is very odd there. This also looks like the old data. So I'm stumped. Could be that you are somehow still getting cached data, or it might be that your browser(s) are processing the elevation tiles in a way that creates these artifacts. I can't reproduce that using Windows myself, but...
  15. Boyd

    Terrain viewer issue with Ease of Access settings

    How about a completely different location and terrain type? Does it look "clean" like this, or does it also have "spikey things"? https://boydsmaps.com/terra/#37.823766/-79.914004/-1443/1312/1516/0/292/0/2000/775/-2000/80.25/2/3d/shader40/0/0/z15
  16. Boyd

    Terrain viewer issue with Ease of Access settings

    The Apple Pie screenshot indicates you're using new data and not the cache, which is good. But is that a location that you hadn't viewed for awhile? If so, then it wouldn't be cached. Looks like no change at the other link. Oh well, it was worth a try. The thing that's odd about those spikes is...
  17. Boyd

    Terrain viewer issue with Ease of Access settings

    Looking at my code again, I was thinking that different operating systems/browsers/graphics cards may have different default values that could cause a problem like you're having. Specifically, if your system always applies anti-aliasing to images, that could do it. So, I added some code that...
  18. Boyd

    Terrain viewer issue with Ease of Access settings

    Edge Chromium is what you have, people just call it "Edge" though. :) https://support.microsoft.com/en-us/topic/microsoft-edge-chromium-1ce9507c-f09d-4de6-a706-eb52f46be90c
  19. Boyd

    Terrain viewer issue with Ease of Access settings

    That's bizarre, you're seeing the ghost of old data that no longer exists! Just tried Chrome - no spikes here. I wonder if Edge and Chrome share the same cache? Edge is also based on Chromium, but I'd think it would have private data. Does anybody else see these spikey things? I mean, I spent a...
  20. Boyd

    Terrain viewer issue with Ease of Access settings

    Looks like there could be a known issue with cache data and Edge https://answers.microsoft.com/en-us/microsoftedge/forum/all/why-edge-chromium-not-really-clearing-internet/da9bc5e7-add6-4b8d-ab73-1d2860629d67 BTW, sorry to sidetrack your thread. Would be a good idea to figure out how to...
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