I don't think criticism of Ben is warranted here, by any means. All you can do in modding a forum sometimes is try to find a middle ground. If he wants to engage in battle for one side or the other that's his call, likewise if he doesn't.
To the Coz's... until you are known as individuals, either in reality or through a membership history, you don't have a right to individual consideration. You were judged as members of a group because that's all you were/are known to be. Many of us here have met in person. We're not anonymous. You are. Nobody knows you, and therefore nobody could have judged you personally. Your original complaint struck me as immature, and it still does. No rational person could come to the conclusion that Ben had insulted his or her family with his post. So my judgment is that unless you're very new to the Internet and forums you came here looking to make trouble, out of some antagonistic motivation.
Edit: someone calling herself "Amy" sent me a PM complaining that they were hardly anonymous because RednekF350 had taken the trouble to research their profile. However, no link to that profile was posted that I saw. No names were mentioned, and this was after Ben posted the comment that apparently pissed them off.
So I see no reason to change my view of the whole thing.